Support
Contact Us
Last updated: October 20, 2026
Use these contact details for product support, payment questions, refunds, and grievance redressal related to AI Thesis Reviewer.
Customer Support
Email: support@thesisreviewer.com
Tell us what you need help with and include your account email. For a review issue, include the review name or reference; for a payment issue, include the payment reference. Please do not send passwords or full payment details.
Business Details
Brand: AI Thesis Reviewer
Operator: Astrix
Website: https://www.thesisreviewer.com
Grievance Redressal
Grievance contact: support@thesisreviewer.com
Use the subject line Grievance so we can identify and review your concern. We will follow up if we need more information.
Please include your registered email, payment reference if applicable, review file name, and a clear description of the issue.
Payment and Refund Queries
For payment failures, duplicate charges, invoice questions, or refund requests, email support@thesisreviewer.com with the payment reference and account email.
Refund handling is governed by the Cancellation and Refund Policy.