Support

Contact Us

Last updated: May 30, 2026

Use these contact details for product support, payment questions, refunds, and grievance redressal related to AI Thesis Reviewer.

Customer Support

Email: admin@thesisreviewer.com

Support hours: Monday to Friday, 10:00 AM to 6:00 PM IST, excluding public holidays.

Typical first response time is within 2 business days.

Business Details

Brand: AI Thesis Reviewer

Operator: Astrix

Website: https://www.thesisreviewer.com

Grievance Redressal

Grievance contact: admin@thesisreviewer.com

Complaints are acknowledged within 48 hours where feasible and are aimed to be resolved within 30 days, subject to the nature of the issue and information provided.

Please include your registered email, payment reference if applicable, review file name, and a clear description of the issue.

Payment and Refund Queries

For payment failures, duplicate charges, invoice questions, or refund requests, email admin@thesisreviewer.com with the payment reference and account email.

Refund handling is governed by the Cancellation and Refund Policy.